Reputation intelligence
Know what people are saying about your brand, before it shapes what everyone thinks.
Social listening, sentiment and feedback analysis, turned into plain-language reports your team can act on.
What’s included
The reputation intelligence service, in full.
When monitoring finds an attack, a fake review campaign or an impersonation, our brand protection team acts on it.
- Social ListeningEvery mention of your brand across social media, news, forums and review sites, tracked in one place.
- Brand Perception AnalysisHow customers actually see you online: the themes, tone and talking points around your name.
- Brand Reputation AnalysisA clear read on your reputation health, what’s helping it, what’s hurting it, and what to fix first.
- Comment AnalysisComments on your posts, ads and reels sorted by sentiment and theme, so real issues don’t get buried.
- Customer Feedback AnalysisReviews, DMs and survey feedback turned into patterns your team can act on.
- Competitor Sentiment BenchmarkingHow your brand’s online sentiment compares with your competitors’.
- Weekly & Monthly Reputation ReportsPlain-language reports with sentiment trends, top mentions, risks and recommended actions.
Related services
Often paired with reputation intelligence.
Speak with us about reputation intelligence.
Tell us what you need. We will reply with a plain answer on scope, timing and cost.